NetApp-focused infrastructure support, from former NetApp engineers

Azroth delivers independent NetApp support built on senior, hands-on ONTAP and storage expertise — covering production troubleshooting, performance, and post-warranty / post-EOSL coverage.

Request Support Assessment EOL/EOSL Support

Deep NetApp specialization

Where our engineers go deep

Real-world NetApp support experience across the platforms enterprises actually run.

ONTAP Troubleshooting

Diagnosis and remediation guidance across ONTAP releases and configurations.

AFF / FAS Support

Senior support for all-flash (AFF) and hybrid (FAS) controller platforms.

StorageGRID Support

Object-storage support for StorageGRID nodes, grids, and policies.

SnapMirror / SnapVault

Replication and backup relationship troubleshooting and health review.

MetroCluster Positioning

Support guidance for MetroCluster continuous-availability configurations.

Performance Analysis

Latency, throughput, and workload analysis with practical tuning guidance.

Hardware Fault Isolation

Pinpoint failing components and coordinate the right corrective action.

Upgrade Planning Assistance

Guidance to de-risk ONTAP and platform upgrade planning.

Post-warranty & post-EOSL

Support that doesn't end when the warranty does

When a NetApp platform reaches end-of-life or end-of-service-life, your data doesn't care about the milestone. Azroth keeps senior support in place so you can run stable systems with confidence.

Continued coverage after warranty, EOL, and EOSL
Escalation-grade troubleshooting for production-down events
Hardware fault isolation and corrective-action coordination
Performance analysis and upgrade-planning assistance

How we describe ourselves

Independent NetApp support
Former NetApp support expertise
NetApp-focused infrastructure support

Azroth is an independent support provider and is not affiliated with, endorsed by, or sponsored by NetApp unless explicitly stated.

Engagement

Getting started is straightforward

Assess

We review your NetApp estate, ONTAP versions, lifecycle dates, and current support posture.

Plan

We scope a support plan to your platforms, workloads, and risk tolerance — with clear value.

Support

Ongoing senior support, escalation, performance guidance, and lifecycle planning.

Talk to a senior NetApp engineer

Request a support assessment and we'll review your NetApp environment, lifecycle exposure, and the fastest path to independent coverage.

Request Support Assessment