Enterprise Infrastructure. Extended.
Keep critical systems running beyond OEM support—without unnecessary refresh cycles. Independent post-OEM infrastructure support backed by deep enterprise engineering expertise.
OEM support ending doesn't mean your infrastructure stopped creating value.
When a platform passes an OEM lifecycle milestone, the hardware keeps running your business — but the support model, and the pressure to refresh, change quickly.
- Refresh pressure arrives on the OEM's calendar, not your operational one.
- Lifecycle blind spots — EOA/EOL/EOSL exposure that isn't visible until it's urgent.
- Skills gaps as deep platform expertise becomes harder to reach.
- Operational risk when complex environments lose senior support.
Independent support that maps to how your infrastructure actually runs — not to an OEM's lifecycle calendar. We help you keep proven systems in service safely, and refresh or migrate when that is genuinely the better decision.
Three ways Kelri extends your infrastructure
Independent, senior support across the whole lifecycle — from operating beyond OEM support to knowing exactly where your exposure is.
Post-OEM Infrastructure Support
Keep proven systems operating safely beyond OEM end-of-service-life, with senior engineers on call.
Infrastructure Lifecycle Intelligence
Understand your EOA/EOL/EOSL exposure before it becomes urgent — and plan on your timeline.
Expert Engineering Services
Advanced troubleshooting and escalation-grade expertise for complex enterprise environments.
NetApp support is where we started. Enterprise infrastructure lifecycle support is where we're going.
Kelri began with deep NetApp expertise — ONTAP, FAS, and AFF environments operating beyond OEM support. The same engineering discipline extends across the enterprise infrastructure lifecycle.
Kelri helps you decide, asset by asset, what to:
- Retain & support — proven systems that are safe to keep running.
- Remediate — address a specific risk to extend safely.
- Migrate or refresh — when operational, security, capacity, or business needs justify it.
Built around engineers who have lived inside OEM escalation paths.
Kelri is built around senior former NetApp support and escalation engineers — the people complex enterprise tickets used to get escalated to.
- Senior former NetApp support & escalation engineers
- Deep ONTAP and infrastructure troubleshooting expertise
- Real-world knowledge from complex enterprise environments
- Independent guidance — not tied to any OEM's roadmap
- Senior engineers with deep OEM support & escalation experience
- Hands-on NetApp ONTAP, FAS, and AFF background
- Independent — never implying current OEM employment or endorsement
Senior support across your infrastructure
From ONTAP escalation to multi-vendor lifecycle planning — one team, one relationship.
NetApp Storage Support
FAS, AFF, and ONTAP environments backed by senior storage engineers.
ONTAP Troubleshooting
Root-cause analysis, fault isolation, and remediation guidance.
EOL/EOSL Support
Coverage and confidence after warranty and end-of-service-life.
Data Center Maintenance
Storage, server, and network hardware support under one roof.
Remote Diagnostics
Fast remote triage and troubleshooting for production issues.
Lifecycle Planning
Data-driven guidance on extend-vs-refresh decisions.
Performance Support
Performance analysis and tuning guidance for storage workloads.
Multi-Vendor Support
Vendor-neutral support across a mixed infrastructure estate.
Storage, server, and network — covered
Kelri supports NetApp-centric environments and the multi-vendor estate around them.
Simple, practical support engagement.
A clear path from OEM-only dependency to flexible, senior-led support.
Assess your environment
We review your NetApp and infrastructure estate, lifecycle dates, and current support posture.
Identify support gaps and lifecycle risks
We pinpoint EOL/EOSL exposure, escalation gaps, and where OEM cost no longer maps to value.
Build a support plan
A practical coverage plan scoped to your assets, workloads, and risk tolerance.
Transition from OEM-only dependency
We move you onto flexible, senior-led support — at your pace, with no forced refresh.
Support, troubleshoot, and optimize
Ongoing escalation-grade support, performance guidance, and lifecycle planning.
Lower cost. Longer life. More control.
Independent support changes the economics of proven infrastructure — so lifecycle decisions stay with you, driven by facts and business risk instead of a renewal deadline.
- Reduce dependence on rising OEM renewal costs
- Extend the useful life of stable, capable hardware
- Reach senior engineers faster, without tier gatekeeping
- Preserve control over when — and whether — you refresh
- Predictable cost — an alternative to escalating OEM renewals, scoped to your environment.
- Extended service life — where the platform is safe and sensible to keep running.
- Reduced risk — senior expertise on call for complex, business-critical systems.
Relevant across data-intensive sectors
Healthcare
Financial Services
Higher Education
Government
Manufacturing
SaaS & Technology
Managed Service Providers
Data Centers & Colo
Ready to extend your enterprise infrastructure?
Request a no-pressure infrastructure assessment. We'll map your OEM lifecycle exposure, identify support gaps, and show you where extending safely — or refreshing — is the better decision.